Knowledge Management Application To Cyber Protection Team Defense Operations
Abstract
The Congruence Model describes the idea that a team can only succeed when the defined components of people, structure, work, and culture all fit together. A key concept of The Congruence Model also identifies the interconnected relationships between components to understand how changes in one area affect performance in others. This model does not, however, include tacit knowledge as a core factor when assessing overall congruency. The research described in this study used data points from real-world Cyber Protection Team member input to build scope-complete behavior models that replicate the pathologies between organization components. Cyber Protection Teamsa subset of teams within the Cyber Mission Forceprovided the vehicle to analyze how teams capture, develop, and maintain knowledge in day-to-day defensive cyberspace operations. The intended benefit of our research introduces tacit knowledge as the fifth contributing factor in The Congruence Model to identify prescriptions for knowledge management practices that positively interact with existing components to improve overall organization efficiency
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 2021
- Accession Number
- AD1164246
Entities
People
- Alden Curnutt
- Shandlea Sikes
Organizations
- Naval Postgraduate School