Mobile Learning Technology: Assessment of Users' Requirements, Technology Options, and Recommendations
Abstract
The Navy is in the process of implementing Ready Relevant Learning and looking at technology solutions to deliver modern training capabilities anytime and anywhere. Mobile learning is a practical option for Ready Relevant Learning. To support the Navy initiatives, we conducted a qualitative study to answer the following research questions: (1) Under what conditions will implementing mobile learning technologies provide the most value? (2) What are the requirements for delivering educational value to Navy users of mobile learning? (3) What are the pros and cons for Navy users of personal versus government-issued mobile learning devices? (4) How can Navy leaders select suitable options and deliver mobile learning? We conducted 13 semi-structured interviews of Navy active duty, reserve, and civilian personnel across ranks and job communities to answer our research questions. We found that most participants were interested in mobile learning. Still, their acceptance of mobile learning technologies is dependent on their assessment of perceived ease of use of the technology and perceived usefulness to job performance. Additionally, we found that participants' device preferences were context-of-use dependent. Therefore, we recommend further evaluation of user requirements and to operationalize and test the usability factors identified to implement best practices for mobile learning.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 2021
- Accession Number
- AD1164971
Entities
People
- Russhell T. Evans
- Shawntria M. Mosley
Organizations
- Naval Postgraduate School