Managing for Results: Government-wide Actions Needed to Improve Agencies' Use of Performance Information in Decision Making
Abstract
To reform the federal government and make it more efficient and effective, agencies need to use data about program performance. The benefit of collecting performance information is only fully realized when it is used by managers to make decisions aimed at improving results. GAO was asked to review agencies' use of performance information. This report assesses, among other things, the extent to which: (1) 24 agencies' reported use of performance information and related leading practices has changed since 2013 and (2) the Executive Branch has taken actions to enhance the use of performance information. To address the first objective, GAO analyzed results from its 2017 survey of federal managers, and compared them to 2013 results. The survey covered a stratified random sample of 4,395 managers from the 24 Chief Financial Officers Act agencies. The survey had a 67 percent response rate and results can be generalized to the population of managers governmentwide and at each agency. For the second objective, GAO reviewed agency documents and interviewed staff from OMB and the PIC.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 2018
- Accession Number
- AD1167383
Entities
People
- Adam Miles
- Alan Rozzi
- Amanda Prichard
- Arpita Chattopadhyay
- Benjamin T. Licht
- Caitlin Cusati
- Dae Park
- Khristi Wilkins
- Meredith Moles
- Shane Spencer
- Steven R. Putansu
- Triana Mcneil
Organizations
- United States Government Accountability Office