Defense Health Care: 2008 Access to Care Surveys Indicate Some Problems, but Beneficiary Satisfaction is Similar to Other Health Plans
Abstract
DOD's implementation of beneficiary and provider surveys for 2008, the first of a 4-year survey effort, followed the OMB survey standards for survey design, data collection, and data accuracy. In addition, DOD generally addressed the survey requirements outlined in the mandate in implementing its 2008 beneficiary and provider surveys but did not give a high priority to selecting geographic areas with a high concentration of Selected Reserve servicemembers. Instead, for both of its surveys, DOD randomly selected areas to produce results that can be generalized to the populations from which the survey samples were drawn. DOD plans to cover the entire United States at the end of the 4-year survey period, which will include any locations with higher concentrations of Selected Reserve servicemembers.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 2010
- Accession Number
- AD1170631
Entities
People
- Bonnie Anderson
- C. J. Sondhelm
- Jeff Mayhew
- Jessica C. Smith
- Lisa Motley
- Martha Kelly
- Peter Mangano
- Randall B. Williamson
- Susannah Bloch
- Suzanne Worth
Organizations
- United States Government Accountability Office