Army National Guard: Inefficient, Error-Prone Process Results in Travel Reimbursement Problems for Mobilized Soldiers

Abstract

GAO was asked to determine (1) the impact of the recent increased operational tempo on the process used to reimburse Army Guard soldiers for travel expenses and the effect that travel reimbursement problems have had on soldiers and their families; (2) the adequacy of the overall design of controls over the processes, human capital, and automated systems relied on for Army Guard travel reimbursements; and (3) whether the Department of Defense's (DOD) current efforts to automate its travel reimbursement process will resolve the problems identified. GAO selected and audited 10 case study units that were identified in a preliminary assessment as having a variety of travel reimbursement problems.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 2005
Accession Number
AD1174466

Entities

People

  • Bennett E. Severson
  • C. R. Deroy
  • Charles R. Hodge
  • Dennis B. Fauber
  • Francine M. Delvecchio
  • Gregory D. Kutz
  • Jason M. Kelly
  • Jenniffer F. Wilson
  • Julia C. Matta
  • Lauren S. Fassler
  • Norman M. Burrell
  • Patrick S. Tobo
  • Patty P. Hsieh
  • Paul S. Begnaud
  • Robert A. Sharpe
  • Robert J Cramer
  • Sheila D. Miller
  • Wilfred B. Holloway

Organizations

  • United States Government Accountability Office

Tags

DTIC Thesaurus Topics

  • Active Duty
  • Case Studies
  • Control Systems
  • Department Of Defense
  • Electronic Mail
  • Governments
  • Military Personnel
  • Military Police
  • Money
  • National Guard
  • National Security
  • Personnel Management
  • Security
  • Special Forces
  • Time Intervals
  • Training
  • United States

Readers

  • Defense Financial Management and Audit.
  • Software Engineering.