Information Technology: Selected Agencies Use of Commercial Off-the-Shelf Software for Human Resources Functions

Abstract

To determine HR system capabilities and assess the basis for investment decision-making, we used criteria from the Government Performance and Results Act of 1993, the Clinger-Cohen Act of 1996, and JFMIPs Human Resources and Payroll Systems Requirements of April 1999. We reviewed documentation of the five agencies' efforts to use the HR COTS systems and interviewed HR and information technology (IT) officials about their applications. We also observed demonstrations of implemented or planned systems. We did not verify cost or benefit information provided by the agencies. Finally, we provided representatives of the five agencies with draft copies of the slides pertaining to their individual agencies; clarifications and corrections have been made as appropriate.

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Document Details

Document Type
Technical Report
Publication Date
Jul 01, 2000
Accession Number
AD1174895

Entities

People

  • Joel C. Willemssen

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Accounting
  • Application Software
  • Business Administration
  • Civilian Personnel
  • Commerce
  • Cost Overruns
  • Costs
  • Data Analysis
  • Department Of Defense
  • Department Of Veterans Affairs
  • Electronic Mail
  • Employee Relations
  • Financial Management
  • Governments
  • Human Resources
  • Information Systems
  • Integrated Systems
  • Internet
  • Management Personnel
  • Money
  • Officer Personnel
  • Personnel Management
  • Websites
  • World Wide Web

Readers

  • Brain and Cognitive Science; Experimental Psychology; Cognitive Neuroscience
  • Defense Financial Management and Audit.
  • Software Engineering.