Defense Management: Tools for Measuring and Managing Defense Agency Performance Could Be Strengthened

Abstract

Since fiscal year 1998, the Department of Defense (DOD) has implemented various tools to help manage and oversee the performance of defense agencies. Between fiscal year 1999 and 2003, DLA, DISA, and DODEA initially used performance contractsinternal management agreementsto bring specific problems to the attention of senior DOD and agency leadership. While the contracts produced some useful information for decision makers, this tool would have been more effective for assessing performance, making resource allocation decisions, and taking corrective actions if DOD had required the agencies to include certain attributes associated with results-oriented management

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 2004
Accession Number
AD1176251

Entities

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  • Patricia Dalton
  • Sharon Pickup

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  • United States Government Accountability Office

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  • Human Systems

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  • Accountability
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