Immigration Benefits System: U.S. Citizenship and Immigration Services Can Improve Program Management
Abstract
U.S. Citizenship and Immigration Services (USCIS) created a reliable updated estimate to project the Transformation Program's cost, but has experienced program management challenges. In particular, the program's cost estimate was well-documented and substantially comprehensive, accurate, and credible. However, among other things, software development and systems integration and testing for USCIS's Electronic Immigration System (USCIS ELIS) have not consistently been managed in line with the program's policies and guidance or with leading practices.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 2016
- Accession Number
- AD1176979
Entities
People
- Carol C. Harris
Organizations
- United States Government Accountability Office