Veterans Healthcare Administration (VHA) Culture Problems and Inefficiencies: Continuous Process Improvement and Lean Six Sigma Approaches for Improvement in Veteran Healthcare

Abstract

The root cause of dysfunction within the VHA lies in the organizations continued focus on addressing symptomatic acute problems vice promoting broad reaching cultural change. Inefficiencies in the VHA, driven by poor management practices, create an environment difficult to retain talented employees, comply with transparency expectations and provide Veterans the healthcare they deserve. Cultural adoption of Continuous Process Improvement (CPI) and Lean Six Sigma (LSS) analysis will increase efficiency in key performance indexes while maximizing holistic Veteran healthcare.

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Document Details

Document Type
Technical Report
Publication Date
Jul 24, 2018
Accession Number
AD1177216

Entities

People

  • Dustin L. White

Organizations

  • Marine Corps University

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Acquisition
  • Business Administration
  • Commerce
  • Delivery Of Health Care
  • Department Of Veterans Affairs
  • Employment
  • Governments
  • Health
  • Health Care
  • Health Care Management
  • Health Services
  • Management Personnel
  • Medical Personnel
  • New England
  • New York
  • Patient Care Management
  • Personnel Management
  • Physicians
  • Training
  • United States
  • Websites

Readers

  • Defense Acquisition Program Management
  • Economics
  • Medical or Health Care Field.