Information Technology: HUD Needs to Improve Key Project Management Practices for Its Modernization Efforts

Abstract

HUD relies extensively on IT to carry out its mission of strengthening communities and ensuring affordable housing and has reported that efforts are under way to modernize its aging, duplicative, and poorly integrated systems. Committee report language mandated GAO to evaluate the implementation of project management practices for HUDs IT modernization efforts. The objective was to identify the extent to which the department implemented key project management practices for the FHA Transformation and NGMS modernization efforts. GAO assessed project management artifacts for 9 FHA Transformation and 5 NGMS projects in the areas of project planning (charters, work breakdown structures, and project management plans), requirements management (requirements management plans and traceability matrixes), and acquisition planning (acquisition strategies) against best practices. GAO also interviewed officials. GAO recommends that HUD establish a plan of action to fully implement best practices, provide needed project management expertise, and improve the development and use of its project management framework and governance structure. In written comments, HUD concurred with the recommendations to improve its framework and governance, but did not concur with the entirety of the recommendation to develop a plan of action, and contended that the need for project management expertise did not follow from the premises established in the draft report. GAO maintains that these actions are necessary as discussed in this report.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 2013
Accession Number
AD1179129

Entities

People

  • Amanda C. Gill
  • John Ockay
  • Kami J. Corbett
  • Lee A. Mccracken
  • Shannin G Oneill
  • Teresa M. Neven
  • Valerie C. Melvin

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Biomedical
  • Cyber

DTIC Thesaurus Topics

  • Acquisition
  • Best Practices
  • Business Administration
  • Business Process Reengineering
  • Congress
  • Contractors
  • Contracts
  • Costs
  • Electronic Mail
  • Families (Human)
  • Financial Management
  • Governments
  • Health Care
  • Human Resources
  • Information Systems
  • Life Cycles
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Procurement
  • Project Management
  • Social Media
  • Software Development
  • Standards
  • Systems Management
  • United States
  • United States Government

Readers

  • Defense Acquisition Program Management
  • Housing Policy Studies in Military Families with Privatization and Telomerase Allowance Units, Multi-Family Housing, and Telomere Lengths.
  • Software Engineering.