Information Technology: Social Security Administrations Data Exchanges Support Current Programs, but Better Planning is Needed to Meet Future Demands
Abstract
The Social Security Administration (SSA) receives electronic data from other agencies to support its own programs, and provides electronic data to support more than 800 state and federal agency partners. This information aids in, among other things, the processing and distribution of beneficiary payments and the delivery of services such as drivers license issuance and voter registration. SSA relies on its information technology (IT) infrastructure--its databases, applications, networks, and IT management practices--to support its current and future needs for exchanging data with its state and federal partners. GAO was asked to (1) determine the extent to which SSA's IT infrastructure effectively and efficiently supports current data exchanges, and any system-related problems affecting its exchange partners; and (2) describe SSA's efforts to ensure that its IT infrastructure can support the agency's and its partners' future data exchange environment. To do this, GAO analyzed agency documentation and interviewed SSA officials, as well as federal and state data exchange partners.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 2009
- Accession Number
- AD1181061
Entities
People
- Barbara S. Collier
- Brandon S. Pettis
- Jacquelyn K. Mai
- Lee A. Mccraken
- Michael A. Alexander
- Nancy E. Glover
- Neil J. Doherty
- Rebecca E. Eyler
- Teresa F. Tucker
- Thomas E Murphy
- Tonia B. Brown
- Valerie C. Melvin
Organizations
- United States Government Accountability Office