Organizational Culture: Use of Training to Help Change DOD Inventory Management Culture

Abstract

The Department of Defense's (DOD) excessive inventories o f unneeded items have long resulted from a culture that reflects the belief that it is better to overbuy items and have more than enough on hand than to try to manage with just the amount of stock needed . Training has been shown to be a key vehicle for helping organizations change their cultures. In response to your request, we reviewed the inventory management and total Quality Management (TQM) 2 training that DOD provides to its approximately 150 ,000 civilian and military personnel involved in inventory management activities.3 Specifically, we examined (1) how DOD plans to use training to help change its inventory management culture, (2) the extent to which training courses encourage or reflect cultural change , and (3) the amount of training inventory management personnel receive to help effect cultural change .

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Aug 30, 1994
Accession Number
AD1186154

Entities

People

  • Donna M. Heivilin

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Air Force Facilities
  • Civilian Personnel
  • Commerce
  • Department Of Defense
  • Education
  • Instructors
  • Inventory
  • Inventory Control
  • Leading Edges
  • Logistics
  • Logistics Management
  • Management Personnel
  • Management Training
  • Money
  • Personnel Management
  • Students
  • Total Quality Management
  • Training

Readers

  • Defense Acquisition Program Management
  • Logistics and Supply Chain Management.
  • Organizational Process Management (OPM).