A Study of the Administrative Processing of Privately Referred Outpatients at Methodist Hospital of Dallas

Abstract

The problem addressed with this thesis was to improve the administrative processing of privately referred outpatients at Methodist Hospital in Dallas, Texas and to ultimately increase the outpatient utilization of the ancillary services of the hospital. One possible method of increasing the utilization rate was to improve the method by which outpatients are processed within the system. The objectives of the study were to: (1) evaluate the procedures established for the processing of privately referred outpatients; (2) determine the degree of compliance with the established procedures, provided the elements of the system were adequate; (3) identify reasons for non-compliance with the procedures; and (4) recommend modifications which would increase the effectiveness of the processing system. Interviews were conducted with administrators and directors, records from the billing office were examined and literature was reviewed for solutions to similar problems in other health care institutions.

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Document Details

Document Type
Technical Report
Publication Date
Aug 14, 1976
Accession Number
AD1201551

Entities

People

  • Ricardo Alba

Organizations

  • Baylor University

Tags

DTIC Thesaurus Topics

  • Data Processing
  • Data Processing Equipment
  • Delivery Of Health Care
  • Financial Management
  • Health Care
  • Health Services
  • Hospitals
  • Information Systems
  • Medical Personnel
  • Outpatient Clinics
  • Parking Facilities
  • Patient Care
  • Personnel Management
  • Processing Equipment
  • Therapy
  • Training

Readers

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  • Medical or Health Care Field.