A Study of the Clinic Appointment System for the Confederate Memorial Medical Center, Shreveport, Louisiana
Abstract
The problem was to determine the best appointment system for the specialty clinics at the Confederate Memorial Medical Center, Shreveport, Louisiana. The primary conditions that prompted this study were those of overcrowded and congested waiting areas in each clinic; excessive patient waiting time in each clinic, with the exception of the obstetrical clinic; and, finally, an appointment system which was ill-adopted to the clinical setting. In addition to these problems, the hospital staff was concerned with the most effective and efficient use of space, manpower, and financial resources in providing patient care. The objectives of the study were as follows: (1) study and analyze the present system of clinic appointments; (2) determine alternative methods of patient appointment systems; (3) evaluate alternative appointment systems; and (4) select the most adaptable method for application to the existing clinic structure.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 14, 1976
- Accession Number
- AD1201734
Entities
People
- Henry M. Iii Austin
Organizations
- Baylor University