A Study of Outpatient Flow into Methodist Hospital of Dallas, Texas

Abstract

The writer attempts to reorganize the flow of outpatients into Methodist Hospital of Dallas, Texas. The problem was solved by recommending that a Central Outpatient Registration Office be established in the immediate vicinity of the Emergency Room. In reorganizing the outpatient flow, three other hospitals were visited and their systems were used as alternatives of how Methodist Hospital could be organized. The study was made because the system in use was inadequate to handle the outpatient load that has increased at a rapid rate in recent years. It was pointed out that Medicare requirements were another point of consideration because of the need for charging all outpatients the same fee for service received. Scheduling appointments at the Central Outpatient Registration was not a consideration of the paper. Complete administrative information, a higher rate of fee collection, and increased service to the patients were considered to be the advantages of the Central Outpatient Registration Office. The location of the office near the Emergency Room should be effective as an extension of the Admissions Office and perform many functions presently requiring extensive coordination.

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Document Details

Document Type
Technical Report
Publication Date
Aug 12, 1968
Accession Number
AD1202267

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  • Charles E. Bradford

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  • Baylor University

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