Recruitment and Retention Challenges Within DHS

Abstract

This thesis presents findings from a comparative analysis focused on guiding the Department of Homeland Security (DHS) through its recruitment and retention challenges. The study underscores the importance of progressive human capital management, cautioning against the misinterpretation of endorsing untested methods. Instead, lessons from the Army's Special Forces warrant officer cadre highlight the positive impact of involving personnel in decision-making to alleviate bottlenecks in professional advancement. The research emphasizes data-driven governance and differentiates between tailoring policies and a suggested, evidence-based approach, with reference to the U.S. Air Force Intelligence Community's practices. It suggests that strategic financial incentives, as seen in Florida's Critical Teacher Shortage Program, might mitigate DHSs attrition rates. A multi-dimensional strategy, inspired by entities like the Air Force and Los Angeles Police Department, is recommended to address DHSs layered challenges. The success of such strategies hinges on robust governance and broad stakeholder support. The analysis offers a roadmap for DHS, emphasizing evidence-based reforms to enhance operational efficiency and resilience.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 01, 2023
Accession Number
AD1225506

Entities

People

  • Adam M. Ratajczak

Organizations

  • Naval Postgraduate School

Tags

Readers

  • Cybersecurity.
  • Economics
  • Naval Personnel Management