A More Perfect Union: Examining Trust and Social Dynamics for a Better Incident Command System Response

Abstract

This thesis elevates the discourse on interagency collaboration within the homeland security enterprise (HSE) by dissecting the often-neglected elements of trust and effective communication. In a departure from traditional analyses, this study adopts the intricate framework of social identity processes to explore the architecture of group behavior, motivation, and dynamics. Unpacking the power of shared goals and experiences, the research investigates their potential to cultivate unity and solidarity--essential foundations for achieving efficient emergency response and a fortified homeland security ecosystem. The study goes beyond finding barriers and moves toward understanding the underlying elements that ease or obstruct effective collaboration. Drawing upon social identity processes, this research explores how motivations and behaviors within groups can be a transformative factor in creating a more unified approach to interagency collaborations. Through this lens, the research challenges existing paradigms and offers innovative pathways for building trust and improving communication. The ramifications of this thesis extend far beyond academic curiosity; they serve as a practical blueprint for policymakers and government practitioners. Offering more than theoretical insights, this research presents actionable strategies to meld disparate groups, reshaping how the HSE understands and enacts interagency collaboration.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 2023
Accession Number
AD1225566

Entities

People

  • Craig T. Solgat

Organizations

  • Naval Postgraduate School

Tags

Readers

  • Strategic Security Studies
  • Systems Analysis and Design
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.