A Failure of Job Enrichment: The Case of the Change That Wasn't.
Abstract
A job enrichment project undertaken by the management of a stock transfer department of a large bank is evaluated. The project involved creation of semi-autonomous work groups, intended to function as 'miniature stock transfer departments' within the larger department. Quantitative and qualitative data on the effects of the change are reported.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 1975
- Accession Number
- ADA007356
Entities
People
- J. Richard Hackman
- Linda L. Frank
Organizations
- Yale University