Development of Behaviorally Based Rating Scales for Evaluating the Performance of U. S. Navy Recruits

Abstract

This report describes development and field testing of job performance rating scales for the job of Navy recruiter. Over 800 critical incidents describing different facets of effective and ineffective recruiting performance were obtained from field recruiters and recruiter supervisors representing all seven recruiting areas. These incidents were classified into the following nine dimensions: (1) Locating and Contacting Qualified Prospects; (2) Gaining and Maintaining Rapport; (3) Obtaining Information from Prospects and Making Good Person-Navy Fits; (4) Salesmanship Skills; (5) Establishing and Maintaining Good Relationships in the Community; (6) Providing Knowledgeable and Accurate Information About the Navy; (7) Administrative Skills; (8) Supporting Other Recruiters and the Command; and, (9) Dedication to the Job.

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Document Details

Document Type
Technical Report
Publication Date
Feb 01, 1976
Accession Number
ADA022371

Entities

People

  • Leaetta M. Hough
  • Marvin D. Dunnette
  • Walter C. Borman

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Administrative Personnel
  • Applied Psychology
  • Business Administration
  • Commerce
  • Education
  • Employment
  • Enlisted Personnel
  • Field Tests
  • Information Science
  • Management Personnel
  • Military Research
  • Personnel Management
  • Psychology
  • Recruiting
  • Regression Analysis
  • Students
  • Training

Readers

  • Naval Personnel Management
  • Organizational Psychology.
  • Systems Analysis and Design