Effects of Feedback on Job Attitudes and Work Behavior: A Field Experiment

Abstract

This study examines the effects of feedback on job attitudes and work behavior among a sample of female sewing machine operators. Increased feedback led to significant improvements in the group cohesion and goal commitment of the operators. Moreover, marked improvements in product quality were associated with feedback from management. Turnover and absenteeism also decreased, but overall satisfaction did not increase and intrinsic job satisfaction actually decreased. Operator work expectations increased as a result of their involvement in this field experiment. Findings are discussed with reference to theoretical and practical issues in work systems redesign.

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Document Details

Document Type
Technical Report
Publication Date
Oct 01, 1976
Accession Number
ADA032361

Entities

People

  • James L. Koch

Organizations

  • University of Oregon

Tags

Communities of Interest

  • Biomedical
  • Engineered Resilient Systems
  • Human Systems
  • Space

DTIC Thesaurus Topics

  • Absenteeism
  • Administrative Personnel
  • Applied Psychology
  • Business Administration
  • Education
  • Employment
  • Human Resources
  • Job Satisfaction
  • Management Personnel
  • Manufacturing
  • Military Research
  • Organizational Structure
  • Personnel Management
  • Production
  • Psychology
  • Social Psychology
  • Training

Fields of Study

  • Psychology

Readers

  • Instructional Design and Training Evaluation.
  • Mathematics or Statistics