Maintenance Questionnaire and List of Respondents.

Abstract

There has been an increasing concern with the operational phase of the life cycle of software systems. This phase is concerned with the maintenance and enhancement of computer based information systems. Maintenance is the process of having the system meet the requirements specified in development. Enhancements are changes made to the system to meet new requirements. To analyze these processes a questionnaire was constructed, field tested, and finalized. This report contains that questionnaire, which is divided into the two parts: one dealing with the systems data processing and programming department and the other with a specific application system being maintained and enhanced. The questionnaire includes items of both technical and managerial interest. The questionnaire was distributed to 120 organizations. Responses were collected for 69 applications which are also listed.

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Document Details

Document Type
Technical Report
Publication Date
Nov 01, 1976
Accession Number
ADA034038

Entities

People

  • B. P. Lientz
  • E. B. Swanson
  • G. E. Tompkins

Organizations

  • University of California, Los Angeles

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Application Software
  • California
  • Computer Programming
  • Computers
  • Corporations
  • Data Processing
  • Data Processing Equipment
  • Databases
  • Information Systems
  • Language
  • Life Cycles
  • Maintenance
  • Military Research
  • Operating Systems
  • Processing Equipment
  • System Software
  • Systems Analysis

Readers

  • Instructional Design and Training Evaluation.
  • Life Cycle Cost Analysis