Fort Lee Enlisted Personnel Dining Facility Modernization Evaluation Program.
Abstract
Seven enlisted personnel dining facilities at Fort Lee, VA, were studied prior to and after being modernized based on guidance in the Decor Catalog for Dining Facilities (U.S. Army Construction Engineering Research Laboratory (CERL) Technical Report D-1/AD760 185, 1972). Oral and written questionnaires were used to measure soldiers' satisfaction before and after renovation. Responses indicated that modernization resulted in universal improvement in consumer satisfaction. Results also indicated that once the elements of the dining environment primarily responsible for dissatisfaction have been eliminated, type of decor scheme and alternative seating arrangements become salient consumer issues. In response to these requirements, a new and expanded Decor Guide for Enlisted Personnel Dining Facilities (CERL Technical Report D-38/ADA003 828, 1974) was prepared and introduced to Army food advisers and facility engineers. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 1977
- Accession Number
- ADA042580
Entities
People
- J. H. Burgess
Organizations
- Construction Engineering Research Laboratory