Behavioral Issues in the Use of Interactive Systems

Abstract

This paper identifies behavioral issues related to the use of interactive computers primarily by persons who are not computer professionals, so-called 'general users.' This is not an exhaustive literature survey but instead provides: (1) a structure for discussing issues of interactive computing, and (2) the authors' best estimate of importance behavioral problems, with suggestions for solutions. The discussion is limited to this paper to general issues which do not take into account the user's particular task. The two major topics are System Characteristics (performance, facilities, and on-line information), and Interface Characteristics (dialogue style, displays and graphics, other input/output media).

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 14, 1976
Accession Number
ADA043033

Entities

People

  • John C. Thomas Jr.
  • Lance A. Miller

Organizations

  • IBM Thomas J. Watson Research Center

Tags

Communities of Interest

  • Biomedical
  • C4I
  • Human Systems
  • Space
  • Weapons Technologies

DTIC Thesaurus Topics

  • Applied Psychology
  • Automated Speech Recognition
  • Behavioral Sciences
  • Computer Languages
  • Computer Programming
  • Computer Programs
  • Computer Science
  • Computers
  • Data Processing
  • Engineering
  • Human Factors Engineering
  • Information Processing
  • Information Science
  • Information Systems
  • Military Research
  • Programming Languages
  • Psychology

Readers

  • Database Systems and Applications
  • Theoretical Analysis.