A Behavioral Assessment of Word Processing Centers.
Abstract
This research sought to determine the relationship of job satisfaction to other behavioral outcomes of personnel assigned to Word Processing Centers. The goals were to: (1) determine any significant differences between the general job satisfaction of WPC personnel and national norms, (2) determine any significant correlation between the Job Descriptive Index factors and the behavioral outcomes of turnover and productivity. Study findings indicated that the general level of job satisfaction among WPC personnel was lower than the national norm. A moderate relationship existed between the behavioral outcome turnover with the level of satisfaction with work. A low relationship existed between the behavioral outcome turnover and the level of satisfaction with promotion and supervision. No significant relationship existed between productivity and the satisfaction factors of the JDI. The researchers concluded that the general level of job satisfaction of WPC personnel was lower than normal because of the dissatisfaction with the type of work within the WPC and the promotion system.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 1977
- Accession Number
- ADA044195
Entities
People
- Donald R. Joyner
- Jon N. King
Organizations
- Air Force Institute of Technology