Resolving Interpersonal Conflict in the Organization.
Abstract
Conflict exists in all organizations; its effects on the organization can be highly detrimental. This study examines the impact on the organization of interpersonal conflict. A review of the techniques presently in use for resolving conflict is provided as well as a basic overview of the concepts of Transactional Analysis. Finally, the author provides insights as to how Transactional Analysis can be used as a tool for achieving an organizational climate which is conducive to the effective resolution of conflict. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- May 01, 1973
- Accession Number
- ADA045261
Entities
People
- Ronald A. Cadieux
Organizations
- Defense Systems Management College