The Effects of Feedback and an Implied Standard on Work Performance.
Abstract
Locke (1968) hypothesized that individuals will spontaneously set performance goals when their feedback is related to a standard of performance. This proposal was tested in an actual work setting by comparing the performance rate of keystroke operators who received feedback and a standard with that of a control group who received feedback alone. Performance comparisons over a 3-month period provided strong statistical support for the hypothesis. The outcome is discussed in terms of goal theory and the use of work standards to improve productivity. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1977
- Accession Number
- ADA045430
Entities
People
- Delbert M. Nebeker
- E. Chandler Shumate
- Steven L. Dockstader
Organizations
- Bureau of Naval Personnel