An Analysis of User Acceptance and Perceived Usability of C-141A Job Guides.
Abstract
The C-141A was the first aircraft to use job guides. In 1976 AFHRL conducted a survey at the two bases which participated in the development of these job guides to determine their usability and degree of user acceptance. This thesis conducted a similar survey at two bases which did not participate in the development of the C-141A Job Guide to determine if user attitudes about job guides was as favorable as found by AFHRL. Also tests were made to determine if there was any difference in attitudes between pay grades. Behavioral theory suggests that workers who participate in planning a change will have less resistance to that change and that younger workers resist change less than older workers. It was concluded that technicians at bases which did not participate in the development of the C-141A Job Guides had a lower acceptance of them, but there was no difference in perceived usability. No significant difference was found between grades for either user acceptance or perceived usability. Although acceptance of the C-141A Job Guides was high, actual on-the-job use of them appeared to be quite low, and could eliminate anticipated cost savings as suggested by previous experiments with job guides. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1977
- Accession Number
- ADA047141
Entities
People
- S. A. Richardson
- Thomas E. Syster
Organizations
- Air Force Institute of Technology