Cost Analysis of Selected Alternative Configurations for the Internal Revenue Service Toll-Free Telephone System.

Abstract

This report describes a generalized cost model for the nationwide Toll-Free Telephone System (TFTS) used by the Internal Revenue Service (IRS) in providing tax information and assistance to the U.S. public. The model is evaluated to provide an economic comparison of the potential savings for several candidate levels of consolidation for TFTS answering sites. The result of this comparison is a set of recommendations to the IRS concerning the preferred site-consolidation options in each of the ten IRS areas of the contiguous U.S. (Author)

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Document Details

Document Type
Technical Report
Publication Date
Apr 01, 1977
Accession Number
ADA052238

Entities

People

  • D. Swann
  • P. Woodie

Organizations

  • ARINC

Tags

Communities of Interest

  • Air Platforms
  • Energy and Power Technologies
  • Human Systems

DTIC Thesaurus Topics

  • Algorithms
  • Benefits
  • Communication Channels
  • Communication Systems
  • Composite Materials
  • Cost Analysis
  • Cost Models
  • Cost Reductions
  • Data Acquisition
  • Engineering
  • Equations
  • Management Personnel
  • Oklahoma
  • Plastic Explosives
  • Telephone Equipment
  • Telephone Lines
  • Telephone Systems

Readers

  • Government and Public Administration Law.
  • Materials Science and Engineering.
  • Systems Analysis and Design