Performance Measurement of Maintenance.
Abstract
This paper discusses the status of performance measurement (PM) for maintenance. During and after World War II, both Navy and Air Force maintenance training programs made extensive use of formal job task performance tests. But for economy reasons, these tests were later abandoned in favor of paper-and-pencil theory and job knowledge tests. Considering the results of later research, these actions were most unfortunate. This research has indicated that such paper-and-pencil tests do not indicate how well individuals can perform the tasks of their jobs. Even though PM were used extensively during and after World War II, there have been few systematic research and development (R/D) efforts concerning the refinement of PM for maintenance. This paper briefly describes the AFHRL R/D efforts for PM which have given due consideration to the man-machine interface. The rather promising results of efforts to develop symbolic substitutes for PM are also presented. In addition, several problems concerning the research, development, and implementation of PM are discussed. The paper ends with proposals for future R/D efforts based on what has already been accomplished. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1977
- Accession Number
- ADA053475
Entities
People
- John P. Foley Jr.
Organizations
- Brooks Air Force Base