Information Service Planning and Evaluation: A Goal Programming Approach.

Abstract

This paper discusses a generalized resource allocation and program planning model to aid information service managers optimize the value of an information program to their parent organization. The technique which is investigated is goal programming that incorporates both quantitative criteria and ordinal priorities into a common decision making system. It is a particularly powerful tool for dealing with a decision making environment in which there are conflicting goals and objectives. For the model which is described, thirty projects of a proposed operating program are evaluated in terms of fifty goal criteria representing six classes of organizational goals, including (1) the range of available staff for information services, (2) the available budget, (3) the diversity of the overall program, (4) the capability of the information program to provide mandated functions, (5) concentration on basic services and products, and (6) concern over the agency's ability to keep pace with the demands for new and improved products and services.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
May 01, 1978
Accession Number
ADA054108

Entities

People

  • Thomas J. Mcgeehan

Organizations

  • Rutgers University–New Brunswick

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Algorithms
  • Business Administration
  • Computer Programming
  • Computer Programs
  • Computers
  • Economics
  • Engineers
  • Industrial Engineering
  • Information Processing
  • Information Science
  • Judgment
  • Linear Programming
  • Literature Surveys
  • Mathematical Models
  • Operations Research
  • Simplex Method
  • Systems Engineering

Readers

  • Defense Acquisition Program Management
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.