An Automated Work Request Tracking System.
Abstract
An improved work request system for Base Level Civil Engineering Departments in the United States Air Force is presented. A man-machine interface procedure is recommended to track the Work Request through its processing phases. Consolidation of portions of the current procedures into a central decision unit is also recommended. A third recommendation sets forth the provisions for a man-machine interface procedure to be used by planners during their stage of the processing. The primary concept of operation is the use of Cathode-Ray-Tube, CRT, technology as a source data entry device. The CRT also serves as a retrieval device for file additions, deletions, and inquiries and for the retrieval of data on-line in summary format. The retrievals can be in the form of summary reports for management or in record format to build upon a work request until entry into the shop files of the Engineer's Automated Management System. The concept allows for the programmatic movement of data between stages and the capture of the data only once to maintain data integrity. Upon full implementation of the recommended alternative, the potential savings to the Air Force are expected to exceed six million dollars annually. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 17, 1977
- Accession Number
- ADA062148
Entities
People
- Nicholas Salerno
Organizations
- Air Force Institute of Technology