Puget Sound Vessel Traffic Service Watchstander Analysis.

Abstract

A team of human factors specialists analyzed the performance of watchstanders in the U.S. Coast Guard's Puget Sound Vessel Traffic Center at Seattle WA. Data collected included copies of the center's forms and logs, records and tapes of watchstander activities for a total of 12 hours of observation, records of 6-in-depth interviews with center personnel, stress questionnaires administered to 14 watchstanders, comments on center services by 6 Puget Sound pilots, and photographs of equipment and workspace layout. Analysis of the data yielded a breakdown of watchstander time utilization, a summary of communications loading, and twenty-three suggestions for improving operations. (Author)

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Document Details

Document Type
Technical Report
Publication Date
Nov 01, 1978
Accession Number
ADA062754

Entities

People

  • C. N. Abernethy
  • D. B. Devoe
  • J. W. Royal
  • K. J. Kearns

Organizations

  • John A. Volpe National Transportation Systems Center

Tags

Communities of Interest

  • Ground and Sea Platforms

DTIC Thesaurus Topics

  • Coast Guard
  • Data Storage Systems
  • Dead Reckoning
  • Governments
  • Indicator Lights
  • Materials
  • Navigation
  • Pain
  • Personnel Management
  • Plastic Explosives
  • Plotting Boards
  • Puget Sound
  • Radar
  • Radar Equipment
  • Radar Repeaters
  • Radio Communications
  • Radio Transmitters

Readers

  • Aviation Safety and Air Traffic Management
  • Naval Architecture and Marine Engineering.
  • Organizational Process Management (OPM).