Decision Making Under Crisis Conditions: Considerations and Procedures.
Abstract
The objective of this thesis is to show how crises can develop in an organization, what their impacts are, and what managerial procedures may be used to cope with these situations. The scope of the thesis is limited to higher management levels. Crises occur especially as a result of rapid environmental changes or changes in organizational variables. The following problems may be typical: general uncertainty, necessity of extraordinary resources, multiple, simultaneous problems, time constraints, stress, change in power structures, and change in communication and information patterns. The following decision-making procedure is suggested: Establishing psychological equilibrium at all levels, structuring of the problems, adapting the organizational structure, assigning responsibilities for solving problems, establishing a time budget, coordination, and implementation and control. Preparatory measures can help to avoid crises, or at least to improve coping abilities. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 1979
- Accession Number
- ADA072045
Entities
People
- Werner Wilfried Jung
Organizations
- Naval Postgraduate School