Assessing Good and Bad Leadership Using Critical Incidents and Rating Scales in Three Organizational Settings: A Follow-Up Study.

Abstract

Critical incidents of good and bad leadership were obtained from 34 male and female supervisors in three different organizational settings: manufacturing (N=11), retail (N=10), and community agencies (N=13). They then gave ratings of each leader on seven relational qualities: Compliance, Directiveness, Involvement, Perceptiveness, Rewardiness, Time Orientation, and Trustworthiness. Incidents were content analyzed by two raters (inter-rater reliability=.79) and these content categories were compared with the mean obtained for each rating scale. The results showed a good deal of congruence between the two techniques, thus generally confirming the findings of an earlier study by Hollander and Neider (1977). (Author)

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Jul 01, 1979
Accession Number
ADA072384

Entities

People

  • Edwin P. Hollander
  • Linda L. Neider
  • William A. Carpenter

Organizations

  • University at Buffalo

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Space

DTIC Thesaurus Topics

  • Communities
  • Frequency
  • Manufacturing
  • Military Research
  • New York
  • Organizational Structure
  • Orientation (Direction)
  • Psychology
  • Questionnaires
  • Schools
  • Security
  • Students
  • Supervisors
  • Training
  • United States
  • Universities

Fields of Study

  • Psychology

Readers

  • Organizational Psychology.
  • Psychometric Testing or Psychological Assessment.