Survey Feedback in Combat Units in the U.S. Army in Europe: A Pilot Project
Abstract
The survey feedback pilot provided a recurring structured sequence to 60 companies, after an initial briefing in June 1974. Troops responded to a survey questionnaire. Feedback of troop responses was provided to company commanders and summarized feedback to battalion commanders. Commanders were encouraged to meet with subordinates to plan action responses. The sequence was repeated four times at quarterly intervals between June 1974 and April 1975. Company commanders were trained to use the survey data in a four-step OE cycle of diagnosis, action planning, action, and evaluation. Survey questionnaire items were related to leadership, organizational climate, job satisfaction, administrative functions, and training activities. A training manual for commanders and software for presenting feedback were developed. Measures of unit improvement - unit indicators - did not indicate that the survey feedback system had produced any significant change. However, responses to survey questionnaire items, particularly by E1-E4s, became more positive over time in companies receiving feedback.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 1977
- Accession Number
- ADA076693
Entities
People
- Arthur J. Daltas
- Charles Cosentino
- Douglas Holmes
- Gerald C. Leader
- Harold C. Strasel
Organizations
- U.S. Army Research Institute for the Behavioral and Social Sciences