Federal Productivity Suffers because Word Processing is Not Well Managed

Abstract

Technological advances in office machines and new approaches to the secretarial function -- word processing systems -- offer potential for a more efficient and economical output of written communication. If people, equipment, and procedures are used and managed properly, this new technology could result in a significant breakthrough in government office productivity. The General Services Administration, through its National Archives and Records Service, is responsible for assisting Federal agencies in developing word processing systems but has not provided the leadership needed to establish a Government-wide program. As a result, each department and agency is individually going through the same learning process when acquiring equipment. The result is unchecked equipment proliferation and duplication of effort in preparing or contracting for word processing handbooks.

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Document Details

Document Type
Technical Report
Publication Date
Apr 06, 1979
Accession Number
ADA077263

Entities

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Cost Analysis
  • Cost Benefit Analysis
  • Cost Effectiveness
  • Employment
  • Environmental Protection
  • Feasibility Studies
  • Governments
  • Management Personnel
  • National Governments
  • Operating Systems
  • Personnel Management
  • Processing Equipment
  • Training
  • United States
  • United States Government
  • Word Processors
  • Workload

Readers

  • Defense Acquisition Program Management
  • Educational Psychology
  • Geospatial Intelligence and Artificial Intelligence Analytics