The Human Use of Telecommunication Systems.
Abstract
This report summarizes a series of studies in a research program dealing with interactive communication, conferencing and teleconferencing. The studies fall into three broad classes: (1) a naturalistic study of real conferences in academic, business, and government settings; (2) several laboratory experiments investigating human and system variables in telecommunications; and (3) studies relating to language and language usage in interactive communication and telecommunication. The principal findings of the studies are summarized and integrated and implications are drawn for the design of telecommunication systems. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 1980
- Accession Number
- ADA086745
Entities
People
- Alphonse Chapanis
Organizations
- Johns Hopkins University