Development of an Organizational Survey Feedback Program for the 32D Air Defense Command
Abstract
In the U.S. Army's Organizational Effectiveness Program, the General Organization Questionnaire (GOQ) serves as the primary diagnostic survey instrument for measuring organizational climate. This project: (a) tailored the GOQ and its data processing (ADP) and feedback systems to the unique situation of the 32d Air Defense Command (AADCOM); and (b) examined the psychometric properties of the basic GOQ instrument. The GOQ was tailored to the 32d AADCOM's situation. It was administered to more than 2,000 headquarters battery personnel in late 1977. Because there was no GOQ ADP system in U.S. Army-Europe (USAREUR) during the project, systems for processing data and returning results to commanders were built and then used. Interscale correlation and inter-item reliability coefficients were computed. To help assess the impact of the procedures as viewed by commanders, a short evaluative questionnaire was used. Five of six major indices of the GOQ were left intact; these measured unit climate, supervisory leadership, co-worker interaction, and work group processes. Questions on norms and values, job satisfaction, personal adjustment, family life, and equal opportunity were added. Internal consistency scale reliability coefficients averaged .75. There was no curtailment in the range of item responses. Interscale correlation coefficients are higher than desired in an instrument used for differential diagnoses. The data processing system was unwidely but workable. Data feedback was to the top levels of the command, where it had policy impact; and to battery commander, where it had minimal practical impact, as perceived by unit commanders.
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 1980
- Accession Number
- ADA100972
Entities
People
- Donald G. Walizer
- John R. Mietus
Organizations
- U.S. Army Research Institute for the Behavioral and Social Sciences