Teleconferenced Group Decision Making: Designing for Improved Performance. Part 2. Detailed Results
Abstract
The effect of the teleconference upon the participants and the meeting itself during the decision making process was investigated using a number of different tasks. These tasks, which are described fully in Annex B, were selected to satisfy a range of meeting characteristics. Tasks were defined in terms of the competitiveness of cooperation necessary, the amount of information provided and the relative importance of the generative and evaluative stages. For each characteristic, the goodness of the outcomes arrived at indicate the relevance of any changes due to the alteration of the discussion medium. A number of factors, which were likely to change, were identified. For instance, the brevity or task oriented nature of the meeting and the attitude or performance of the participants, were all measured. The relative suitabilities of a teleconference for different purposes can thus be discussed in terms of their characteristic qualities; and any changes in style may be predicted.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 1981
- Accession Number
- ADA102639