The Performance of Maintenance Technicians on the Job.
Abstract
Knowing how well maintenance technicians perform maintenance on the job is necessary in order to evaluate the effectiveness of training. This paper reviews data on one possible measure; specifically, the unnecessary removal of non-faulty parts during actions taken to identify and correct malfunctions in equipment. Such data may be found in the maintenance management data systems of the military services. It was found that non-faulty components are removed in 4 to 43 percent of all corrective maintenance actions and account for 9 to 32 percent of all maintenance man-hours. Technicians fail to find a faulty part or damage a good part in about 10 percent of all corrective maintenance actions. These findings may be due to inadequate test equipment, tools, and maintenance manuals, as well as to inadequate training. There is a need to collect data on the performance of maintenance technicians on the job in a way that can be related systematically to procedures used in military selection and training.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 1981
- Accession Number
- ADA104347
Entities
People
- Jesse Orlansky
- Joseph String
Organizations
- Institute for Defense Analyses