The Individual Versus the Computer: An Examination of Attitude Problems and Their Impact on System Development.
Abstract
Whether rational or irrational in nature, negative feelings toward computer based systems have been a persistent problem for computer implementors and systems managers for many years. People may sometimes fear for the future of their employment, feel intimidated by a technology they do not understand, resent the invasion of privacy associated with indiscriminate data collection, or exhibit a wide variety of other emotional responses. In order to better anticipate, understand and cope with the multitude of emotional reactions and interface problems that potentially may develop among non-technical computer system users, current literature pertaining to such negative attitudes has been explored. With a greater understanding of possible human-computer interface problems, it is believed that managers, computer professionals, system users and social institutions alike can all assume important roles in helping to promote more universally positive interactions and attitudes in the future. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 1981
- Accession Number
- ADA104636
Entities
People
- Gayle Jean Plato
Organizations
- Naval Postgraduate School