MIS Software Effectiveness.

Abstract

The purpose of this project was to investigate state of the art of MIS software effectiveness evaluation criteria and assess the desirability of embarking on an expanded MIS software effectiveness project in the future. The measurement techniques analyzed were classified into four groups: economic, behavioral, other and management science. Major findings were: (1) there is no single satisfactory approach that can measure and evaluate MIS software effectiveness from the user's perspective, mainly because of deficiencies in establishing the theoretical metric and shortcomings of the measuring devices, (2) development of surrogate measures to evaluate effectiveness is a promising direction to pursue, and (3) no methodology exists for evaluating the effectiveness of the system based upon measurement of the system attributes.

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Document Details

Document Type
Technical Report
Publication Date
Sep 10, 1979
Accession Number
ADA104884

Entities

People

  • Daniel Sipper

Organizations

  • Battelle Memorial Institute

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Business Administration
  • Cognition
  • Computer Communications
  • Computers
  • Data Processing
  • Databases
  • Decision Support Systems
  • Delphi Method
  • Industrial Engineering
  • Information Processing
  • Information Systems
  • Management Information Systems
  • Management Personnel
  • Measurement
  • Organizational Structure
  • Reliability
  • Systems Engineering

Fields of Study

  • Computer science

Readers

  • Defense Technology Research and Development.
  • Instructional Design and Training Evaluation.