Productivity Measurement Methods: Classification, Critique, and Implications for the Air Force.
Abstract
The objectives are (a) to clarify the meaning of organizational productivity as it applies to Air Force organizations, (b) to describe and critique productivity measurement methods, (c) to describe a procedure for generating measures of productivity in Air Force organizations, and (d) to summarize research which evaluates productivity enhancement methods. The report has seven chapters and an appendix. Chapter I is an introduction. Chapter II reviews various definitions of productivity and contrasts them with two related concepts-quality of working life and organizational effectiveness. Chapter III reviews the definition of productivity as it relates specifically to the Air Force. Chapter IV provides a taxonomy and critique of measures of efficiency, effectiveness, and combined methods that integrate efficiency and effectiveness measures into a comprehensive measurement strategy. Chapter V draws conclusions from the review and implications for Air Force productivity measurement methods. Chapter VI describes a method for generating productivity criteria for Air Force organizations and Chapter VII describes a field demonstration of the methodology. Since the ultimate purpose of measuring productivity is to make improvements, the Appendix highlights the major findings of the literature on productivity enhancement. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1981
- Accession Number
- ADA105627
Entities
People
- Thomas C. Tuttle