Formal Performance Appraisal as an Intervention for the Management of Performance and Quality of Work Life.
Abstract
The function of Performance Appraisal (PA) is conceived as the integration of the individual and the organization. Integration is achieved in two potential ways: (1) by bringing an individual's performance in line with that needed by the organization and by creating organizational experiences that fulfill the needs of the individual. Quality of Work Life (QWL) is the degree to which an individual's needs are fulfilled. The paper investigates how PA experiences can affect both performance and QWL, by characterizing the PA event as having a quality performance to the appraisee. Path analysis is used to see how these characteristics of the PA event intervene in, and change, the overall job performance and QWL of the Appraisee. The feedback of the manager's appraisal is found to have considerable impact on the appraisee's view of his/her performance, achieving a higher integration of management's and the individual's views of performance. The quality of the PA for the appraisee is found to not only directly affect his/her overall QWL but to also be positively related to improvements in appraisee performance as seen by both the appraisee and his/her manager. Thus, the quality of PA promotes integration of the organization and the individual by both improving performance and by increasing QWL. This implies that the quality of the PA process is at least as important an integrative agent as the feedback of appraisal content. (Author)
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1981
- Accession Number
- ADA106381
Entities
People
- Allen M. Mohrman Jr
Organizations
- University of Southern California