Systems Are Not Solutions: Issues in Creating Information Systems That Account for the Human Organization.

Abstract

The results of two action research projects are reported. Both focus on changing the information systems in organizations. One involved public reporting of measure, the other use of measures for feedback purposes within the organization. In neither case did the changes in the information systems have the expected results. The implications of this for changes in organizations are considered and the point is made that systems are not solutions although sometimes they can aid in finding them.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1981
Accession Number
ADA106866

Entities

People

  • Edward E. Lawler Iii
  • Philip H. Mirvis

Organizations

  • University of Southern California

Tags

Communities of Interest

  • Biomedical
  • C4I
  • Human Systems

DTIC Thesaurus Topics

  • Applied Psychology
  • Business Administration
  • California
  • Closed Loop Systems
  • Control Systems
  • Governments
  • Human Resources
  • Information Systems
  • Management Personnel
  • Measurement
  • New York
  • Organizational Structure
  • Psychology
  • Resource Management
  • Social Sciences
  • Task Forces
  • Training

Fields of Study

  • Computer science

Readers

  • Organizational Process Management (OPM).
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.