Problems with the Small Business Administration's Merit Appraisal and Compensation System.

Abstract

Some of these problems appear to be associated principally with implementation; others appear to be recurring such as: (1) difficulties in developing, with employee involvement, meaningful performance standards; (2) problems with rating distribution skewness, resulting in management's prescribing a distribution of ratings contrary to the Office of Personnel Management (OPM) regulation; and (3) problems with using preestablished performance objectives as the basis for performance appraisals leading to the substitution of new appraisal criteria after the appraisal period contrary to the requirements of the Civil Service Reform Act. There are significant potential problems with SBA's merit pay system in 1981. However, we believe that suspending merit pay until these problems are resolved would not be feasible because of the difficulties in changing the compensation approach back to the General Schedule system.

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Document Details

Document Type
Technical Report
Publication Date
Sep 21, 1981
Accession Number
ADA107181

Entities

Organizations

  • United States Government Accountability Office

Tags

DTIC Thesaurus Topics

  • Business Administration
  • Commerce
  • Compensation
  • Group Processes (Social Psychology)
  • Management Personnel
  • Peer Groups
  • Performance Appraisals
  • Personnel Management
  • Small Business
  • Standards
  • Supervisors
  • Task Forces
  • Training
  • United States

Readers

  • Control Systems Engineering.
  • Economics
  • Organizational Process Management (OPM).