Increased Federal Telecommunications System Use by Strengthened Control over Commercial Toll Calls Could Reduce Costs.
Abstract
Commercial toll calls made by Federal employees through the Federal Telecommunications System (FTS) switchboard locations will result in an estimated $22.9 million in costs during fiscal year 1981. However, easy access to FTS makes it unnecessary to use commercial long-distance toll facilities to complete official calls. Our current review shows that the General Services Administration (GSA) needs to be more aggressive in preventing such unnecessary costs for long-distance calls. Based on nationwide data, we estimate that $10.2 million, or 44.5 percent, of the commercial toll costs will be incurred by Federal employees from FTS telephones, either intentionally or out of ignorance, when the calls could have been placed over the FTS system at nominal additional cost to the Government. This problem continues to escalate despite our previous effort to bring about corrective action.
Document Details
- Document Type
- Technical Report
- Publication Date
- Oct 22, 1981
- Accession Number
- ADA108533
Entities
Organizations
- United States Government Accountability Office