Influences of Perceived Superior-Subordinate Communication Patterns on Subordinate Performance.

Abstract

Superior-subordinate communication patterns have been shown to influence subordinate satisfaction and performance. The present study of 184 military and civilian health care support personnel in five outpatient care facilities explored the potential importance of the point of initiation of leader-subordinate communication. Job and individual factors which affected this flow also were explored. A recursive model was developed to suggest probable causal paths. When tested by path analyses, certain revisions to the model appeared to be necessary. In general, leader-initiated and self-initiated communication appeared to reflect attempts to reduce role ambiguity and to exert only indirect influences on motivation and performance. Individual participation in decision-making, on the other hand, exerted the strongest influence on performance (via motivation) and also reduced ambiguity. (Author)

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Document Details

Document Type
Technical Report
Publication Date
Jan 11, 1980
Accession Number
ADA117986

Entities

People

  • Allan P. Jones
  • Mark C. Butler

Organizations

  • Naval Health Research Center

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Administrative Personnel
  • Ambiguity
  • Applied Psychology
  • Behavioral Sciences
  • Biomedical Research
  • Communication Networks
  • Environment
  • Equations
  • Health Care
  • Information Exchange
  • Job Satisfaction
  • Motor Skills
  • New York
  • Personnel Management
  • Plastic Explosives
  • Psychology
  • Supervisors

Readers

  • Organizational Psychology.