The Utility of Quality Circles in United States Manufacturing Companies.

Abstract

This research provides a systematic study of factors affecting the utility of quality circles as a technique for improving productivity. The results provide information useful for developing techniques to make optimal use of Navy personnel resources. Quality circles were established in organizations which differ in their work activities, their unionization, and their existing management practices. The effect of quality circles was examined and compared to matched work settings in which no quality circles were established. The work included the establishment and training of comparable quality control circles in each of 16 different work settings; the assessment of productivity and organizational effectiveness gains over matched groups in which no intervention was undertaken via a measure of productivity related and management-employee interaction patterns after three months of quality control circle operation. (Author)

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Document Details

Document Type
Technical Report
Publication Date
Jul 31, 1982
Accession Number
ADA118949

Entities

People

  • Gary L. Jordan
  • Stephen E. Harper

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Assembly
  • Assembly Lines
  • Business Administration
  • Data Analysis
  • Data Science
  • Employment
  • Group Dynamics
  • Industrial Engineering
  • Information Science
  • Manufacturing
  • Regression Analysis
  • Scheduling (Production)
  • Statistical Analysis
  • Statistics
  • Surveys
  • Time Intervals
  • United States

Readers

  • Organizational Process Management (OPM).
  • Systems Analysis and Design