Improvements Needed in Defense's System for Controlling Material Shipments to Defense Logistics Agency Depots and Customers.
Abstract
DOD's practices and procedures for identifying, reporting, and correctng discrepancies in the issuance and shipment of DLA stock fund material need improvement. Current practice and procedures do not ensure that (1) the Government is receiving the material it has paid for, (2) DLA supply centers adjust related records for valid shipping discrepancies, and (3) the supply centers analyze reported discrepancies to identify and correct problem areas. From the standpoint of the shipper, we believe that DLA's and the locally published instructions for controlling material shipments are generally adequate. However, there are some weaknesses in the processing and review controls, in establishing work priorities and in assessing problem areas. In our opinion, the primary cause of deficiencies is the failure of Defense activities to implement these instructions. This is evidenced by the fact that discrepancy reports at DISC were being processed properly and, although slow at times, followup action was taken in all cases. From the standpoint of customers, only the Air Force has established procedures to advise DLA of overdue shipments. Army and Navy customers visited had no such procedures and consequently do not advise DLA of overdue shipments. Also, Air Force customers do not advise DLA of discrepant items included in container shipments. In addition, the majority of customers visited did not report discrepancies between $50 and $100. To ensure that the Government receives what it pays for, DLA must be advised of materal discrepancies.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 10, 1982
- Accession Number
- ADA119207
Entities
Organizations
- United States Government Accountability Office